MiCloud UC and MiCloud CC are cloud-based VoIP phone systems from Mitel, one of our major vendor partners. Both options combine the rich functionality of MiVoice Business – our market-leading, on-premises phone system – with the flexibility of a cloud-based system.Read More
With a MiCloud CC phone system, you have the tools to help your business work better – now and in the future. It’s all built in. Conference calling and desktop sharing make team meetings easy. And features like call routing help you stay in touch with your customers and each other.
If your company needs to keep track of customer calls, emails, social messages and beyond, MiCloud UC with contact centre can cover it. It can show your staff a history of a customer’s interactions as soon as they pick up the phone. So you’ll have all the background know-how you need to keep your customers happy.
The brains of the MiCloud are in a secure UK-based data centre. And there's always a backup system on standby, ready to spring into action if an unexpected event should happen. Information and voice calls securely traverse the public internet to reach their final destination using voice over internet protocols (VoIP). Employees enjoy the same communications functionality whether they’re in an office, on the road, or working from home.